Sainsbury's online shopping goes off line

On Tuesday the 17th of June the major UK supermarket chain Sainsbury's was forced to close it's on line home delivery service due to a technical fault. Sainsbury's say that unfortunately this means that food deliveries booked for Wednesday will not be fulfilled. According to a report by the BBC the supermarket chain has been telephoning customers who had placed order on Tuesday to apologise, offering them £10 in compensation.

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It is not known when the fault will be remedied and no orders can be placed until it is.

A company spokesman said: "We froze our online home delivery website late yesterday – Tuesday – afternoon when we identified a technical issue and we are contacting customers whose deliveries have been impacted. We apologise for any inconvenience this may cause."

(Terry Relph-Knight)

(trk)